This policy outlines our commitment to protecting personal information and details how we collect, use, disclose, store, and dispose of it. It also informs data subjects about how their information is processed and includes details about cookie usage and consent settings.

1. Collection of Personal Information

When visiting our website, we may collect personal information such as your name, address, email, and phone number. This information is collected only when you voluntarily provide it, such as through contact forms, quotation requests, or reminders. We ensure the collection of only necessary and relevant information to fulfill your service requests.

2. Protection of Personal Information

We employ security measures to prevent unauthorized access, use, or disclosure of your personal information. Access is restricted to employees or service providers who need this data to deliver services to you.

3. Sharing of Personal Information

We do not sell, trade, rent, or transfer your personal information to third parties for marketing purposes without your explicit consent. However, we may share your data with external service providers assisting in business operations. We ensure these providers adhere to stringent privacy and security standards.

4. Retention and Disposal of Personal Information

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once it is no longer needed, we securely delete or anonymize the data to ensure confidentiality.

5. Use of Cookies

To enhance your browsing experience, we use cookies, small text files stored on your device. Cookies help us collect information about pages visited, duration of visits, and preferences, enabling us to optimize the site and offer personalized content.

5.1 Types of Cookies

• 5.1.1 Functional Cookies: Essential for website functionality, such as saving privacy preferences or form submissions. These do not store identifiable information.

• 5.1.2 Analytics Cookies: Collect anonymized data about website usage to help us improve performance.

• 5.1.3 Marketing Cookies: Used by advertising partners to deliver personalized ads.

• 5.1.4 Secure Cookies: Protect forms with technologies like Google reCAPTCHA, which collects data to prevent fraud and identify bots.

5.2 Managing Cookies

You can enable or disable cookies through your browser settings. Most browsers accept cookies by default, but you can configure them to reject or delete cookies automatically or manually. Note that disabling cookies may affect website functionality.

5.3 Cookie Consent

On your first visit, a consent banner appears. By selecting “Accept,” you agree to the use of cookies as per this policy. You can refuse or manage preferences for non-essential cookies. Consent can be updated anytime.

5.4 Third-Party Cookies

Some cookies are placed by third parties like Google and social networks. These entities are independent data controllers, and we recommend reviewing their privacy policies for more information.

6. Responsibility

We take responsibility for protecting the personal information we manage. Employees with access to this data follow strict measures to ensure its security and comply with this policy.

7. Rights of Data Subjects

You have the right to:

• Access and request a copy of your personal data.

• Rectify or delete inaccurate or outdated information.

• Withdraw consent, subject to legal or contractual constraints, with reasonable notice.

• File objections to our organization or with the Office of the Privacy Commissioner of Canada if necessary.

Requests for access, rectification, or withdrawal of consent must be submitted in writing to our Privacy Officer.

8. Privacy Complaints

Complaints regarding this policy or data security should be submitted in writing to our Privacy Officer. Each complaint will be confidentially reviewed and resolved within a reasonable timeframe, with a formal response provided.

9. Privacy Officer

For questions or concerns, please mail:
colombiadentistryretreat@gmail.com

10. Approval

This policy is approved by the Privacy Officer, as listed above.

11. Updates to the Policy

We reserve the right to amend this policy. Updates will be posted on our website and effective immediately upon publication. We encourage regular review of the policy to stay informed of any changes.